Linen Occasion – www.linenoccasion.com

  1. Introduction

This Privacy & Cookies Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from www.linenoccasion.com (“we”, “our”, “us”, or “Linen Occasion”).

We are committed to protecting your privacy and processing personal data in a lawful, transparent, and secure manner, in accordance with the General Data Protection Regulation (GDPR) and applicable EU legislation.

  1. Data Controller

The data controller responsible for processing your personal data is:

MB “Pink Punk Style”
Trading as: Linen Occasion
Company code: 305838277
VAT ID: LT100015553916
Registered address: Rasų g. 19A, Gindulių k., LT-91284 Klaipėdos r., Lithuania
Email: hello@linenoccasion.com

  1. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification data: name, surname, billing and shipping address, phone number, email address
  • Transaction data: order details and purchase history (payment card details are not stored by us)
  • Communication data: messages sent via contact forms or email
  • Technical data: IP address, browser type, operating system, and cookie-related data
  1. Purposes of Data Processing

Your personal data is processed only for legitimate purposes, including:

  • Processing and fulfilling orders
  • Providing customer support and responding to inquiries
  • Sending order-related and service-related notifications
  • Managing newsletter subscriptions (only with explicit consent)
  • Complying with legal, accounting, and tax obligations
  • Improving website performance, functionality, and user experience

We do not sell or share personal data for marketing purposes.

  1. Legal Basis for Processing

We process personal data on the following legal grounds:

  • Contract performance – to fulfill your order
  • Legal obligation – compliance with tax and accounting laws
  • Legitimate interest – website security, fraud prevention, and service improvement
  • Consent – newsletters, marketing communications, and non-essential cookies

You may withdraw consent at any time by contacting hello@linenoccasion.com.

  1. Data Retention

Personal data is retained only as long as necessary:

  • Order and tax records: up to 10 years
  • Email communication: up to 2 years
  • Newsletter subscriptions: until you unsubscribe

After these periods, data is securely deleted or anonymized.

  1. Data Sharing

Personal data is shared only with trusted third parties when necessary to operate our business:

  • Payment service providers (e.g. Stripe, PayPal)
  • Shipping providers (e.g. FedEx, Lithuanian Post)
  • IT and hosting providers (EU-based servers)

Analytics tools (e.g. Google Analytics) process anonymous, aggregated data and do not personally identify users.

All partners are bound by data protection agreements.

  1. Data Security

We use SSL encryption and industry-standard technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.
Access is limited to authorized personnel only.

  1. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability

You also have the right to lodge a complaint with your local data protection authority.
In Lithuania, this is the State Data Protection Inspectorate (VDAI).

To exercise your rights, contact hello@linenoccasion.com.

  1. Cookies

Cookies are small text files stored on your device to ensure website functionality and improve user experience.

We use cookies to:

  • Enable essential website functions
  • Remember user preferences
  • Analyze website traffic and performance (e.g. Google Analytics – anonymized)
  • Support marketing tools (e.g. Meta Pixel), only with explicit consent

Sensitive personal data is never stored in cookies.

  1. Types of Cookies Used
  • Essential cookies – required for website operation
  • Performance cookies – analytics and performance monitoring
  • Functional cookies – user preferences and settings
  • Marketing cookies – advertising and social media tools (used only with consent)
  1. Cookie Consent and Management

Non-essential cookies are used only with your explicit consent, provided via the cookie banner.

You may withdraw or modify your consent at any time through cookie settings or your browser.
Please note that disabling cookies may affect website functionality.

More information: www.allaboutcookies.org

  1. International Data Transfers

Personal data is processed within the European Union.
If data is transferred outside the EU, GDPR-compliant safeguards (such as standard contractual clauses) will apply.

  1. Updates to This Policy

This Privacy & Cookies Policy may be updated periodically to reflect legal or operational changes.
The latest version will always be available on this page.

Last updated: December 2025

  1. Contact

For privacy, data protection, or cookie-related inquiries, please contact:

📩 hello@linenoccasion.com